In order to ensure the security of your account and personal information, we would like to emphasize the following statement: our customer service representatives will never proactively request any account-related data or information from you.Our dedicated customer service team is solely focused on assisting you with resolving any issues or concerns you may have. However, they will never ask you to provide personal information or request verification codes, such as asking for a confirmation code for your contact details. If anyone impersonates our customer service representatives and attempts to obtain such information from you, we urge you to remain vigilant and promptly report the incident to us.
To enhance the security of your account, please take the following preventive measures:
1.Do not share your account information, password, etc. with anyone, including customer service representatives.
2.Pay attention to links in emails or messages and ensure their authenticity and security.
3.Regularly update your password and ensure it has a strong level of security.
4.Use reliable networks and security software to ensure the safety of your personal devices.
We are committed to protecting the security of your personal information and will continue to strive for an improved user experience and safety. If you have any questions or need assistance, please feel free to contact our customer service team. Once again, we appreciate your support!
July 4, 2023