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Payment Services Agreement

Updated Time:2022-02-10  Views:48286

You (hereinafter referred to as "you" or "user") are welcome to choose the Payment and Top-up Service (hereinafter referred to as "this service") provided by GNAME (hereinafter referred to as "GNAME" or "service provider"). Please carefully read the Payment Services Agreement(hereinafter referred to as the "Agreement") as it contains important information on your legal rights and remedies.

You click on the web page to confirm or otherwise choose to accept this agreement, that you have reached an agreement with GNAME and agree to accept all the contents of this agreement. If you do not agree to any of the contents of this Agreement, or cannot accurately understand the meaning of any of the terms of this Agreement, please do not confirm and follow-up. If you have any questions about the terms of this agreement, please send email to "[email protected]"

You agree that GNAME has the right at any time to make unilateral changes to the content of this Agreement, and to publish them in an announcement on the GNAME website ( without notifying you separately. if you continue to use this Service after the announcement of the changes to the content of this Agreement takes effect, you have fully read, understood and accepted the changed content of this Agreement and will use this Service in accordance with the changed content of this Agreement. if you do not agree to the changed content of this Agreement, you shall stop using this Service before the change takes effect.

1. Rights and obligations of the Parties

1.1 You acknowledge and agree that your acceptance of this Agreement represents your application to GNAME for use of the Services. GNAME reserves the right to reject your application based on your risk prevention needs. GNAME refused your application on behalf of the payment service is not available to you. In this case, you have no contract with GNAME for this service.

1.2 You agree to perform your obligations and enjoy your rights in using the Services in accordance with the GNAME User Service Agreement and the relevant agreements and rules published from time to time on the GNAME website. In case of any discrepancy between this Agreement and the GNAME User Service Agreement, this Agreement shall prevail; for matters not covered herein, this Agreement shall be supplemented by the GNAME User Service Agreement and the relevant agreements and supplementary rules published from time to time on the GNAME website.

1.3 You are aware of and agree that when you use the payment services provided by GNAME, you must provide true and valid proof of your identity for GNAME verification and transaction risk review; you agree that GNAME has the right to share the information and corresponding data provided by you for the use of the services with the aforesaid institutions in accordance with the requirements of the relevant rules formulated by the bank card organizations, banks and other cooperative institutions cooperating with GNAME. You agree that the recorded data and transaction amount data of your use of the Service shall be subject to the data recorded in the service provider's system. The service provider shall have the right to keep the data and information formed in the course of using the service and provide them to their respective affiliated companies so as to provide you with continuous and better services;

1.4 You agree and warrant that, in using the Service, you shall strictly observe the following agreement:

1.4.1 You shall strictly abide by the laws, regulations and relevant provisions of the country or region where you are located in the principle of "observing disciplines and laws". You may not use this service to sell any product or service prohibited by the laws, regulations or relevant provisions of your country or region.

1.4.2 You shall, under the principle of "prudent transaction", understand and abide by the relevant rules formulated by the bank card organizations, banks and other cooperating institutions cooperating with GNAME (including but not limited to the existing effective rules or the rules for subsequent changes or additions, the specific service type involved shall prevail).

1.4.3 You shall reasonably use this service under the principle of "good faith", and shall not use this service to engage in "cash-out" transactions.

1.5 Special provisions involving transaction risks

1.5.1 You agree that in order to safeguard the security of transactions and maintain the order of transactions, in any transaction involving the use of the Service, if the service provider believes that there is an abnormality or risk in the transaction (for example, unauthorized transactions such as the GNAME account in which the transaction exists or the embezzlement of the bank card by others, "cash" transactions, etc.), it has the right to take certain measures to control the risk without notice, including but not limited to: a. Cancel the transaction and return the transaction price paid by the buyer; if the aforesaid transaction price has been paid to your account, the service provider has the right to deduct from your account; b. Stop the payment of the transaction price; c. Suspend or stop the provision of all or part of the service to you.

With regard to the restrictive measures in Items (b) and (c) above, if the service provider determines that the above risks have been removed or reasonably controlled based on the evidence provided by you or available to the service provider, the service provider will make payment or resume the provision of relevant services.

1.5.2 You are obligated to cooperate with GNAME to take relevant measures when GNAME email informs you that there is a risk in your transaction.

1.5.3 You agree that when your transaction funds involve unauthorized transactions or "cash-out" transactions, the service provider may take the measures specified in Article 1.5.1 of this Agreement to dispose of the corresponding funds in your GNAME account (including but not limited to the transaction amount and the potential arbitration fees of bank card organizations). You should provide the relevant credentials as required within 2 calendar days after receiving the GNAME email notification. For an unauthorized transaction, if the complaint of the cardholder against the unauthorized transaction is tenable due to your inability to provide the relevant vouchers within the agreed time limit or the invalidity or invalidity of the vouchers submitted by the bank card organization, bank, other cooperative institution or service provider, you shall, within two working days upon receipt of the notice of GNAME email, compensate all losses caused thereby (including but not limited to the loss of the cardholder, arbitration fees, punitive or other types of losses caused by your failure to prove that the transaction was actually authorized by the cardholder, such as the loss caused by the successful complaint of the cardholder and the compensation liability assumed by the service provider to the cardholder according to the commitment or rules). For the "cash-out" transactions, if you fail to provide the relevant vouchers within the agreed time or the vouchers submitted are judged invalid or invalid by the service provider, you shall, within three working days upon receipt of the GNAME email notification, pay all the losses incurred to the service provider, and the service provider is entitled to directly deduct the amount from any of your GNAME accounts. If the balance in your account is insufficient to make up the loss, you shall make up the deficiency within 2 working days.

1.5.4 You agree that the service provider shall not bear any liability for the losses arising from the suspension of payment or suspension or cessation of use of the GNAME account in the course of the processing of unauthorized transactions or "cash arbitrage" transactions.

1.6 Service providers shall be responsible for answering various questions encountered by users in the course of using the relevant services, and promptly resolve the relevant issues in the course of data reconciliation and fund flow for users.

1.7 Upon the request of the relevant law enforcement authorities, regulatory authorities, government agencies and any other appropriate third party, the service provider shall have the right to provide the information and data provided or generated by the user due to the use of the Service to the aforesaid authorities.

1.8 The service provider shall have the right to adjust the rules of the service at any time, suspend/terminate all or part of the services provided to you, or adjust the limits of your receipts or transactions through the service, depending on the degree of your risk and the needs of your business operations.

1.9 In the event of any of the following circumstances during your use of the Service, the Service Provider shall have the right to terminate the provision of the Service:

1.9.1 In violation of the relevant laws and regulations of the Republic of Singapore, other foreign laws and international practices applicable to you and the provisions of this Agreement, use of the Services for any illegal purpose or use of the Services to infringe upon the legitimate rights and interests of others

1.9.2 Violation of the GNAME User Service Agreement and the relevant agreements and rules published from time to time on the GNAME website.

1.9.3 You no longer meet the service application criteria.

1.9.4 The service provider needs to terminate the agreed services due to the laws and policies promulgated or changed by the relevant competent department of the State. Such circumstance shall not be deemed as breach of contract by the service provider.


This website has the right to notify the users of the matters related to this service by way of announcement on the relevant web pages. Such notice shall be deemed to have been served 3 days after the date of announcement on this website. If you continue to use the Service after the notice is served, it means that you have fully read, understood and accepted the revised content, and will follow the revised content to use the relevant services. if you do not agree to the revised content, you shall immediately stop using the relevant services.

3.Governing Law and Jurisdiction

This Agreement shall be governed by and construed and enforced in accordance with the laws applicable in Singapore, whether conflict of laws or otherwise, and any action relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of Singapore.

4.Disclaimer and limitation of liability

4.1For the effective provision of services, service providers maintain and upgrade systems from time to time. At that time, the service provider only needs to issue the announcement in the GNAME website then. The possibility of a service interruption or unstable state in the process should not be considered a breach by the service provider.

4.2 You understand and agree that, in the course of using the Services under this Agreement, the Service Provider shall compensate you for any direct losses incurred as a result thereof. In no case shall the service provider be liable or liable for compensatory penalties for your profits, goodwill, loss of information or other indirect, incidental, special, derivative loss.

4.3 You agree that if any loss is caused to the service provider due to your violation of this Agreement, you shall compensate for the corresponding loss or bear the corresponding liability for breach of contract. If you do not take the initiative to make compensation, you authorize the service provider to deduct the corresponding amount from your GNAME account and reserve the right of recourse against you for the insufficient part.


5.1 The headings and headings of this Agreement are for convenience and ease of reference only and shall not be construed or construed in any way in relation to the Agreement between the Parties.

5.2 If gname fails to exercise any rights or take action in respect of your breach will not waive that right or Gname's right to take action in respect of subsequent or similar breaches.

5.3 If any provision of this Agreement is ruled invalid or unenforceable by a competent court or tribunal, the validity or enforceability of the remaining provisions of this Agreement shall remain in full force and effect.

6.Contact Information

If you have any questions about this agreement, please contact us by email, email address: [email protected].